See what our satisfied customers are saying
Your moving company and staff provided us with unparalleled service today and we have moved all over the world.
For seven hours we had four amazing gentleman working non-stop, without complaint and doing a fabulous job. We can’t thank you enough and look forward to finishing this move relatively soon!
I moved two skids of household goods from Sacramento area to Pennsylvania. They included some very delicate items. Working with the operations manager and customer service, I got a team of packers sent to my house who were very professional, extremely careful, and treated my goods with great care. All items arrived in perfect condition, with no breakage at all. In addition, the ops manager followed up with a phone call to check status and to make sure all arrived in good shape. Estimated costs were fully disclosed up front, and in writing, with the final cost being in synch with the estimates. I would highly recommend A Better Moving & Storage Co., located in Carmichael, CA.
From the first interaction with Alex of setting the date of our move, to having a home visit, to receiving the estimate, and easily changing our move date forward by one week with Steve, EVERYTHING was handled professionally and efficiently. Alex was very clear in explaining the process of how we would be charged based on weight, gas, mileage and time.
The day of the load Nowell and Miles were hard working and friendly. Moving is stressful and they didn’t add any tension to the situation. The following day at the new house things went VERY WELL. We all worked together getting boxes and furniture in the assigned rooms and by the time they left our beds were assembled and the fridge was cooling down. Everything arrived in one piece and we were extremely happy with the experience we shared with them.
Even the bottom line invoice was a little less than they estimated! I highly recommend this company; 5 STARS all the way!
So many warnings about scams and unexpected fees when making a move! Customers being caught by surprise when most vulnerable. Our first move in nearly 30 years presented these concerns. How can you trust a company? Personal experiences are a good guide.
After organizing our questions about procedures, contract conditions, costs, etc., we met several times at A Better Moving Co. with Steven and Alex. They gave us clear explanations and accurate details. There were no surprises at the conclusion of our in-state move or our out-of-state shipment. Everything was done as promised with excellent follow up.
The household pick up by Jeff and Jeremy was amazingly fast. Their depth of experience showed in how well they thought through organizing the load to prevent damage to any of our belongings. At the delivery, movers managed heavy furniture upstairs, through narrow doors and twisting hallways with amazing precision and care.
We definitely recommend A Better Moving Company for a trusted moving company. Each member of the business, Steve and Alex in the office plus Jeff and crew was personable and professional.
In April my husband and I contracted with A Better Moving & Storage Co. to move our belongings from Sacramento, California to Valencia, Spain. They were recommended by a close friend who recently moved to West Africa and used them. We had a lot of valuable antiques, old grandfather clock, and small furniture items to be shipped overseas.
Steve Stern, the manager of A Better Moving & Storage Co., assigned Robert and John as our packers and loaders. They were both very professional and conscientious. They were quick, careful and very thorough. We could not have asked for two better guys to pack all our belongings for our move.
We received our shipment last week. There were five pallets that came in the container. Absolutely NOTHING was broken!!! Everything was as it was when they wrapped, packed and loaded it in Sacramento. We highly recommend A Better Moving & Storage Co., whether you are moving across town or, as we did, across the world!
Thank you for the best moving experience we have ever had, and we’ve had more than enough experience moving including 7 major and minor moves in the last 5 years. We’ve used other local and national firms over the years. None came near to your performance.
Your team, Kyle, and Jeff, were wonderful. They were skillful, careful, energetic, and efficient. They were so cheerful throughout that it was a positive pleasure to see them around. Not that our move didn’t present them with many problems. We presented them with lots of problems; furniture too big to fit through a door, frail pieces of furniture and irreplaceable antiques, packed boxes galore, and lots of breakables, everything that can make a move difficult. But everything arrived safe and sound (which has never happened to us before) and in the place we wanted it to be.
At the end of the day, we felt like shouting for joy because this move was so well done. In all our previous moves we had goods damaged, things misplaced and were left in in a state of semi-chaos. Not so with your work.
I’m recommending you to all our friends, and I would recommend you to anyone who wants moving to be an efficient, organized, and satisfying experience.
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